Positively Progressing or Falling Behind?

Positively Progressing or Falling Behind?

Do you feel your Pub Restaurant is POSITIVELY PROGRESSING or falling behind? ...it's one or the other - Can't be both! On Monday just gone, I was on a call with a very smart food industry colleague, talking about a subject that's dear to both our hearts and it's one that keeps cropping up in so many conversations we have with Pub Restaurant Owners and Managers lately. The "very smart" guy's … [Read more...]

Italian Standards Of Service Versus United Kingdom

Italian Standards Of Service Versus United Kingdom

Are Italian standards of service better than the UK? I was in Sorrento in Italy recently, and was both impressed and inspired by the level of service that I experienced in the hotel each and every night that I dined in their restaurant. WHY? Firstly, the food was superb (the product got my attention) but the thing that really struck me was how good the Restaurant Manager Nino was. This man … [Read more...]

A Marketing Lesson From Fifa 15

A Marketing Lesson From Fifa 15

Today, I have a marketing lesson to share with you Recently (26th September to be exact) I was up early and in my local supermarket for 7am. WHY? Because Fifa 15 for Xbox and Playstation had been released at midnight. I'd promised my nephew I'd buy him a copy for his Xbox. Little did I realise he'd insist that I get there really early to make sure I got one before they were all sold … [Read more...]